Home > Support > Frequently Asked Questions > Fun n' Friends

Installation and login

1. How can I get the Fun n' Friends User Manual?
2. What is the system requirement of Fun n' Friends?
3. How can I download the necessary software?
4. What should I do if I forget my password?

Questions during Lessons

5. I can't start my lesson, and it shown "Session Timeout". What should I do?
6. There is no pop-up window after pressing the Start Lesson button. What should I do?
7. I can't start my lesson, and it shown "Server Connection Problem". What should I do?

About submission

8. I have submitted my lesson, but the system shows no record. What should I do?
9. Can I re-do my submitted lessons?