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Longman English Interactive

Installation and login questions

1. How can I get the Longman English Interactive Installation Guide?
2. What is the system requirement of Longman English Interactive?
3. How can I download the necessary software?
4. What should I do if I forget my password?
 

Problem with doing the exercises

5. There is no pop-up window after pressing the Start Lesson button. What should I do?
6. I see a blank screen for a long time after I started the lesson. What should I do?
7. I can't start my lesson, and it shown "Session Timeout". What should I do?
 

Questions about score and record

8. I have submitted my lesson, but the record shown I have not done the exercise. What should I do?