Initiatives Innovation Cases Achievement About Us Support Contacts
  • EB is an interactive online English learning and knowledge-building programme for secondary students.
  • Fun and Friends is an interactive online English language programme that uses award-winning animations, stories and videos to engage and motivate children to learn English.
  • Fun and Friends Book Club provides a set of fun, interactive readers that develop and enhance your child's English-language skills from reading and listening, to speaking and storytelling!
  • ENG is a new series developed to help students learn and use English across the curriculum, using multimedia content from National Geographic.
  • SD2 is an English skills development programme designed to help students achieve success in the HKDSE exam.
  • DSE** is an effective online HKDSE skills development programme, specifically designed to help students succeed in the Reading sections of the HKDSE English Language Examination.
  • Wiseman Classics is an interactive and language-rich book series where you can enjoy a variety of inspiring classic stories.
...and More  
Please check FAQ to learn about our suggestions for problems or contact us!

Fun and Friends
Sounds of English


Installation and login

1.1 How can I get the EB User Manual?
1.2 Where can I watch the EB Online Guided Tour?
1.3 What is the system requirement of EB?
1.4 How can I download the necessary software?

With the use of HTML 5, there is no need to download flash player. HTML 5 is adopted to replace Flash Player in EB. Flash will no longer be supported by Adobe in 2020.

If you need further information, you can email our Customer Service Department at eb@wiseman.com.hk or call our service hotline (852) 3188 2600 during our office hours. Please state clearly your School Name, Class and Username.

1.5 What should I do if I forget my password?
1.6 What should I consider when choosing a name in the profile?
1.7 How to download EB Mobile App?

Questions during lessons

2.1 I can’t start my lesson and “Lesson Timeout” is shown. What should I do?
2.2 I can't do the Speaking exercise. What should I do?
2.3 Why do we have “Easy” and “Challenging” sub-levels to choose from?
2.4 What are the differences between the two sub-levels?
2.5 Why some lessons are locked in the lesson list?
2.6 I can only see a blank screen with a red ‘X’ cross when I click on the lesson. What should I do?

About submission

3.1 Can I re-do my submitted lessons or part of exercises?
3.2 How can I revise the lessons after submission?

Score and answers

4.1 Some students are copying answers online. How can we avoid it?
4.2 Why do we show the answers? Doesn’t this help students to cheat?


5.1 How often will the Rankings be updated?


6.1 Why do we start with listening for English learning?

EB Mobile

7.1 What should I do when 'Failed to fetch user profile data' appears on my Android device after I click on the EB Mobile app?
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